Stephens & Associates

APRIL NEWSLETTER

Volume I, Issue 3 April 2005

Printable Version

Validator 5.8.0 is now available!!!

Validator 5.8.0 is here. After many months of feedback and hard work, we have come out with yet another series of improvements to our Validator program, and we are offering these to our existing customers in the form of a FREE update. In addition to handling changes in NHIC Medicare's password policy which take effect April 11th, you can expect the following improvements over 5.7.6:

New and improved report viewer
Ability to rename your claim files
Ability to Zip and Encrypt claim files
Reports and Mail now includes a "Size" Column
Automatically detect and rename\relocate ERA files
Plus Many more…..

While this update is not required, it is recommended that you download and install this update, especially if you utilize any of our NHIC carriers.

Medicare Box 11 Rejections!

We have been getting inundated with calls from clients who have been having their claims rejected by NHIC Medicare for missing information. These clients all have the commonality of being told that box 11 on their HCFA forms needs to be filled in with the word “NONE” if there is no secondary insurance, or if there is no secondary insurance group number. This field usually contains the secondary, or “other” insured group or policy number.
While CMS does occasionally change the rules on how they accept claims, it is MUCH easier for them to change the way they are accepting paper claims than with the HIPAA compliant ANSI electronic claims format. With every single one of the clients who have called us regarding this error, the rejected claims HAD been printed and submitted on paper. There is NO CHANGE NECCESARY to your Validator system to be compliant with the box 11 issue. This is yet another reason why electronic claims are superior to paper ones.

How to Tell if the Claim is on Paper or Electronic:

During the process of investigating these rejections for our clients, we have discovered a great trick for telling how National Heritage Insurance Company (the Medicare Intermediary for California, Maine, Massachusetts, New Hampshire and Vermont) received the claim. Each claim is assigned a unique “ICN” number. In Southern CA, if that “ICN” number starts with 11, 18, or 19, the claim was received electronically. For Northern CA, the ICN number for an electronic claim will begin with 02, 09 or 10. If the ICN number starts with anything else, the claim was received on paper.

ERA, Lytec 2005, and the Validator

What is ERA?

ERA, or Electronic Remittance Advice is an electronic version of the paper EOB’s that your office normally receives from the carrier. Just like the paper EOB, the electronic remittance advice file contains claim specific payment and adjustment information, which can be used to post payments into your practice management system.

Does Validator work with ERA?

The easy answer is “yes,” because the Validator can download and display any reports that your carrier provides to you during the normal claims transmission process. The REAL question that should be asked is “Does the Validator automatically post my payments into my practice management system”. This feature, which is known as “Auto-posting” is a heavily touted feature of the new Lytec 2005 program. While the Validator does not automatically post the payments into your practice’s data files, it will work hand in hand with Lytec 2005 to do so.


How does Validator and Lytec 2005 work with ERA files?

While NDCHealth would love for you to believe that you must use their clearinghouse in order to use the new ERA feature in Lytec, since the format is fairly standard, you can use it with ANY electronic payer who will provide you an ERA file. When you download your reports and mail from the carriers, and go to view them, the Validator will automatically detect if a file is an ERA file and will prompt you to save the ERA file in a location, and with an extension that Lytec is expecting. Then you can go into Lytec and use the ERA feature to process and autopost that file.
What you need:

Validator 5.8.0 or above – This executable is available as a download from our download page, and contains the changes which allow us to automatically recognize and re-route the ERA files.


Lytec 2005 – The ERA feature only works with the most current version of NDCLytec, which is currently Lytec 2005.


An Electronic Form File designed for use with Lytec 2005 – We had to make some changes in the way we were formatting your claim files so that the ERA files coming back from the various payers would look just like the ones NDCLytec is expecting. If you are not using this form file, you will get an error when trying to run Lytec’s ERA AutoPosting wizard telling you “unable to post (billing not found)”.

What about my Practice Management System?

While there are plans to support ERA AutoPosting for AltaPoint, users of older versions of Lytec should consider upgrading their version of Lytec in order to take advantage of this feature.

 

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