Experience is ALWAYS a plus!

With Stephens & Associates, you are getting more than 20 years of experience in the medical support industry. Over the years, this experience has helped us to understand the unique and varied needs of our many clients. Have you ever called a technical support department, only to get connected to someone who knows less about the software or the medical industry than YOU DO? Stephens & Associates HAS NO first-tier technical support staff. Every technical support individual has the skills and knowledge necessary to help you with whatever difficulty you may encounter with your practice management system or with The Validator Direct Electronic Claims program.

Proven History

Stephens & Associates has been supporting the Lytec software since 1989. We have been with Lytec longer than ANY NDCHealth employee! Over the years, we have built up a client base of medical professionals that spans the country: from Alaska to the Florida Keys and Hawaii to Maine. Our clients have come to count on us for accurate, professional answers to the unique issues they face in the healthcare industry today!


Small Enough to Care, Smart enough to Know

You are never just another number at Stephens & Associates. We believe in building long term relationships with each and every one of our clients. That means you will never spend an hour on hold listening to "your call is very important, please continue to hold" messages. While we stay extremely busy, we make every effort to meet your needs when it's convenient for you with appointments, personal e-mail support, and access directly to expert professionals who know not only who you are, but how to solve even the most complex of problems.


Training and support Tailored to YOUR needs

Fourteen years in the Healthcare support industry has taught us many things. Among those lessons learned is the fact that every one of our clients is unique, with unique levels of knowledge and needs. With this fact in hand, we have made our training and support customizable to every client's needs. We are ready to help YOU with your unique training needs!